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For individuals and families in Oklahoma and nationwide, eye care health is a significant concern. Brokers play an essential role by helping customers navigate their insurance options and advocating for their best care.
Customer care and personalized vision plan access are essential features to any quality vision care plan. Brokers should keep these features in mind to ensure clients have access to the care they need while saving them money in the process.
Sight for Life
To better serve your customers, it is essential to understand the importance of eye care health. Experts predict that the vision care market will be constantly expanding in the next few years. Now more than ever, it is crucial for patients to have access to quality services. This includes preventative, current and ongoing vision care.
Four key benefits of maintaining continued eye care are:
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Early detection of health issues.
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Preventing myopia or keeping it from advancing by identifying it early.
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Preventing future vision loss.
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Good vision can increase productivity and quality of life
People tend to skip routine eye evaluations, but these exams are crucial to prevent cataracts and other eye diseases.
Eye care has long included glasses and contact lenses but now, in some cases, vision can be corrected with laser correction surgery.
It is also important to continue ongoing eye health visits. Prolonged screen time and the normal aging process can contribute to degrading sight.
Quality of life can be affected by a number of health conditions, but loss of vision, in some cases, can be debilitating. Make sure to educate your clients on the importance of eye health and quality eye care.
Keeping it Local
The support your client will receive with their vision care plan can mean the difference between a satisfied client and a frustrated one. Many insurance and vision plans are known for being difficult to reach, and when you can reach them the support is typically from a national call center that isn’t familiar with your local needs and concerns.
This is one area that Vision Care Direct excels in. Because they are structured with regional divisions, they can provide local, customized service no matter where your client lives.
Additionally, because they are doctor owned, they understand the importance of having someone on the other end of the phone who is well-educated in vision health and can provide expert advice. As a broker, your clients will appreciate your priority to their care and your commitment to their community.
Benefits of pre-paid vision plans
Health coverage typically means a monthly premium, but there are many advantages to opting for a pre-paid plan instead. Having a plan this is already squared away brings peace of mind that coverage is already in place when needed. It also provides comfort when maintaining a budget.
Vision Care Direct members can pay on a pre-tax basis, which means flexibility for your customers.
Clients can decide on coverage that includes benefits for frames and multi-functional lenses, coatings and filters in lenses. This also means no out-of-pocket expenses with all-inclusive plans. Patients can also apply for reimbursement for glasses purchased at non-Vision Care Direct providers.
Customer Needs
Make sure you identify what your clients need, including coverage for themselves as well as their dependents. Then you can create a personalized plan. Ensure it is tailored for your customers and that it speaks to their needs.
Make sure clients are made aware they have access to customer support. It is also important to get feedback from clients to understand their expectations.
Creating a Personalized Plan
When you create a Vision Care Plan with attractive benefits, you can become a one-stop shop for your clients. Convenience is key! We offer VCD plans with quality care and benefits they will not find with other providers.
With pre-paid plans, customers can get exams and eyeglasses by applying negotiated savings. Make sure they are being offered a variety of benefits by establishing their needs to create a personalized plan.
Options should be offered so they can customize their plan. Having different means of reviewing options such as virtual meetings, phone calls or online chats.
Offering virtual chats or online access allows clients to be able to delve into choices at their convenience and download information and have access at any time.
Quality care with reduced out-of-pocket expenses which can include exam and eyewear savings. Please feel free to contact us for more information.
