Member Resources

With VCD’s excellent customer service you can get the answers you need and get on with your day.  Our friendly customer service reps answer the phone, generally within 10 seconds. No menu system to navigate!  Our reps respond quickly and go the extra mile to help you with any issues you may have.

To contact customer service please call (877) 488-8900 or email

One of the Largest Networks in Oklahoma!

We are continually growing our network.  New retail locations such as Eyemart Express, Pearl Vision, and Walmart have been added at your request for the convenience of evening and weekend hours. Vision Care Direct of Oklahoma now has one of the largest networks in Oklahoma with over 460 providers statewide.

Vision Care Direct of Oklahoma is a part of Vision Care Direct National.

Member Portal

Expand LASIK Discount Network

We want you to see Clearly!

We have recently expanded our LASIK Discount Network to include all of Oklahoma’s Largest LASIK Surgery Centers.  With our discount with most providers, you will get a $1000 discount as a member of Vision Care Direct of Oklahoma.  All providers offer this discount on LASIK, PRK, ICL, and Kamra Inlay.  Take a look at the new network we have assembled.  Don’t forget to use your Flex Dollars to save even more.

Benefits of Annual Eye Exams

Not only are your eyes the windows to your soul, but it turns out they are also a window to our health. 11 million Americans over age 12 need vision correction. Annual eye exams help with vision correction and can also detect health problems before they become serious. Diseases such as Diabetes, High Cholesterol, High Blood Pressure, and even certain types of cancer (along with 15 other chronic diseases) can be found during an annual eye exam.

Benefit 1

Early detection is the key to avoiding serious health issues.

Benefit 2

Prevent Myopia (nearsighted), especially in children by catching it early.

Benefit 3

Prevent future vision loss by monitoring your eyes for early signs of eye diseases.

Benefit 4

Improved vision correlates to increase productivity, improved memory, and safety.

Additional Resources

Ask a Doctor

Do you have any questions about your eye care but don’t want to wait until your next appointment for answers?  We have doctors on staff ready to help.

Click here then scroll down to “Submit a Question”.

Request a New Provider

If you have a Provider that is not in our network, we will work to add them for you.

Click here to request a provider.

File Out-of-Network Claims

If you buy your contacts, frames or lenses from outside our Provider Network, you can send us a receipt and we will reimbuse you the maximum amount your plan allows for out-of-network benefits.

Click here to submit your request.

powered by Birdeye

Frequently Asked Questions

What is the difference between a Standard Provider and a PLUS Plan Provider

As a PLUS Plan Member, you can see any doctor in our network, but you are entitled to EXTRA Benefits if you choose a PLUS Plan Provider.  Over 85% of our network are PLUS Plan Providers.  The difference is these doctors have agreed to include extra items as seen above at no additional cost to you.

How can I get a Member ID Card?

It’s simple, you can log in to your Member Portal and print it directly from there.  See the section above for Member Portal.  You can also call (877) 488-8900 and one of our Customer Service Representatives can send you a copy and give you your Member ID over the phone.  It’s important to note, you  Do Not need a card to see our providers.  They have access to our online eligibility site and can locate your benefits with your first and last name as well as your Date of Birth. 

Who do I call if I have a problem?

At the top of the page is our Customer Support Contact information.

I love Vision Care Direct Benefits but my doctor is not in your network. How can I get her/him added?

In the section above titled Additional resources, there is a link that will ask you to fill out a short form telling us who the doctor is and then one of our Network Development Specialist will reach out to the doctor and then circle back and let you know.  We can add doctors in as little as 48 hours, but due to their patient load, it can take up to two weeks.